Mercy offering in-patient care again

Wednesday, May 20, 2020

Hospital asks people wear masks when inside facilities

Mercy hospitals are returning to pre-COVID-19 (coronavirus) services by once again allowing in-patient care but still requesting patients wear masks.

“Throughout the COVID-19 outbreak, Mercy has remained open to the greatest extent possible to care for you,” a press release said. “Now, we're cautiously beginning to reactive services which require in-person visits (such as non-emergency surgical procedures) as well.”

As Mercy resumes regular, in-person appointments and procedures, the hospital asks people to be assured that safety remains the highest priority. 

“New, enhanced procedures and protocols are in place so that you can get in-person care as safely and effectively as possible,” the release said. “Among these new safety protocols and to protect our limited supply of masks, we ask that you bring and wear a mask when visiting any Mercy facility for your safety and the safety of others.”

Throughout the COVID-19 (coronavirus) pandemic, Mercy has also made virtual care available to deliver essential services such as primary care, pediatrics, specialty care and women's health. If anyone is still concerned about leaving home, they can still use these options. People may consult with a Mercy care team from the safety and comfort of their own home:

• By phone

• By video

• Or by real-time messaging with your Care Team through our free app, MyMercy

There are also three easy ways to coordinate virtual care:

• Use MyMercy, a free app. If a user does not have a MyMercy account, download the App Store or Google Play, or learn more and create an account at mymercy.net.

• Schedule online at mercy.net/VirtualCare.

• Call a provider directly. Locations, services and provider contact information are all available at mercy.net.

“By giving you a variety of options to access health care, we're fulfilling our promise to our patients. Now, as always, your life is our life's work,” the release said.

For more information and the latest updates about Mercy's ongoing COVID-19 efforts, please visit - mercy.net/covid19.