E-911 Center to hold open house

Wednesday, April 10, 2013

The Barry County E-911 Operations Center, located on Business 37 in Cassville, will hold an open house from 11 a.m. to 3 p.m. on Friday, April 19.

"We encourage residents to come by and visit the center and staff," said Mike Phillips, Barry County E-911 director. "We ask that citizens come by and ask questions, see what the employees of the Barry County E-911 Center do and say thanks for their hard work."

The event has been scheduled in honor of National Telecommunicator Week. Refreshments will be offered during the open house.

"Every year, during the second full week of April, the telecommunications personnel in the public safety community are honored," said Phillips. "This is known as National Telecommunicator Week. It is a time to celebrate and thank those who dedicate their lives to serving the public.

"We participate in this national event to recognize the employees' hard work and dedication," continued Phillips. "It is important that we honor these people and recognize them during this week."

Earlier this year, the Barry County E-911 team received the State of Missouri Team of the Year Award for their response during the fire that claimed five lives at an apartment building in Wheaton in November of 2012.

"They processed the call and dispatched the appropriate responders in a timely manner while answering multiple calls with professionalism and meeting the high standards set forth by the Barry County Emergency E-911 Center," said Phillips. "I was very honored and proud of them for the way they handled the tragic incident and themselves."

The Team of the Year Award is presented by the Missouri National Emergency Association (MONEA) and the Missouri Association of Public Safety Communications Officials (MOAPCO) Board. Local dispatchers Jenall Watkins and Susan Carroll accepted the award at the state conference held at Lake of the Ozarks on March 19.

"They are truly a professional group that give up weekends, holidays, family events and normal hours to serve the public," said Phillips. "They understand the importance of their positions and value the work they do every day."

Phillips encourages all community members to visit the Barry County E-911 Operations Center during the open house.

"It is a very nice facility with state-of-the-art equipment," said Phillips. "It will be a good time to get a tour and meet the people that make a difference."

For more information on the open house, call the operations center at 847-6648.

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