No change in the way BCHD responds to complaints

Wednesday, April 3, 2013

On March 21, the Barry County Health Department Board of Trustees discussed how to address complaint reports from the public.

"I don't know that we need to change from the current policy," said Roger Brock, administrator. "Some complaints are valid, and others are invalid, but we need to investigate them."

Brock said many complaints may be addressed through a phone call or an onsite visit from environmental department staff.

"We still have to protect the anonymity of the person making the report," said John Starchman, chairman.

In other reports, Brock said the office version of Quickbooks had been upgraded and was working well.

Health department employees responded to the fire that destroyed the McDonald's Restaurant in Cassville.

"It was a total loss," Brock said. "We didn't spend a lot of time going through food."

Brock also advised board members that one employee had been summoned to court in Jefferson City concerning an unlicensed tattoo parlor that had been operational in Barry County.

"They will probably have to take her deposition now," Brock said. "Her baby is due around the time the court proceeding is scheduled."

Brock said the unlicensed business was no longer in operation in the county.

Brock also attended a meeting concerning water quality in Neosho.

"It's a collaboration of health departments, citizens and the Department of Natural Resources concerning the water quality of Shoal Creek," Brock said. "Part of the Shoal Creek Watershed is in Wheaton. Currently, they are in a holding pattern until they see where the sequester turns out and where those funds are."

Board of trustee members also took home revised copies of the county wastewater ordinance for review.

In other business, the Barry County Health Board of Trustees:

* Reviewed and approved service fees, public health programs, service counts, environmental and administrator's reports.

* Heard of another $900 cut in state core monies for the remainder of the contract, totaling between 30 and 40 percent of core funding for the department.

* Heard the department replaced an employee refrigerator at the Monett satellite office.

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