Agent awarded bid for Cassville License Office

Thursday, July 30, 2009

According to a press release from the Missouri Department of Revenue, the Cassville License Office has been awarded to Becky Brown, of Cassville.

Earlier this year, Gov. Jay Nixon established a competitive bidding process for all of Missouri's local motor vehicle offices. The Missouri Department of Revenue received only one bid proposal for the Cassville office.

"This new process is open, honest and transparent," said Nixon. "Management contracts used to be given away to people just because of the political party they belonged to. Now, individuals and groups compete to make the best offer. Republicans, Democrats and Independents agree that this new process is a vast improvement over the old patronage system."

Brown has been the contract office agent in Cassville since 1981. Her proposal included plans to keep the office at 700 Main St., Suite 1, in the Barry County Courthouse on the square in Cassville. The proposal also included plans to return 1 percent of its first revenues to the state.

"The willingness of agents to return some of their revenues is a great cost-efficiency measure for the state, and the amount returned to the state will undoubtedly grow as more bids are awarded," said Alana M. Barragan-Scott, Missouri Department of Revenue acting director. "This money will be able to be used for a variety of vital state services."

The Cassville license office processed around 43,000 transactions and collected around $143,000 in processing fees last year. Common transactions conducted at the license office include: renewing or applying for driver's licenses; renewing or applying for motor vehicle, boat and outboard motor registrations; and applying for titles and paying sales taxes on motor vehicles, boats and outboard motors.

"For the first time, current office agents and new bidders will have incentives to provide improved services at the license offices," said Barragan-Scott. "Efficient office operations and better customer service are now the key measures of success for local license offices."

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